SMS alert service for waitlisted rail passengers launched

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  • at Monday, March 03, 2014 -
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Now you will no longer have to dial 139 or visit the rail website to check the status of your waitlisted ticket as the railways will now send booking status messages to passengers on mobile phones, if the tickets get confirmed before the journey.

The software for the SMS-based service has been developed by CRIS, the technological arm of railways.

This was a Rail Budget proposal and the government was a committed to providing it to passengers free of cost, he said after launching the SMS Gateway service.

He, however, clarified that if the waitlisted ticket becomes RAC or confirmed then only a passenger will be informed through SMS and not otherwise.
The facility is expected to reduce the last minute enquiry rush on the rail websites and call centre as well as reduce the crowding near the notice board of pasted chart locations on platforms.

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